15+ Channels & Voice

Every channel your
customers use

All-in-one customer communication: messaging, voice, and social—every major channel in one place so you never miss a conversation.

Available

WhatsApp Business

The world's most popular messaging app with 2+ billion users. Perfect for customer support, order updates, and marketing campaigns with 98% open rates.

Broadcast messages
Template messages
Interactive buttons
Product catalogs

Recover abandoned carts, send order updates, run promotional campaigns.

Available

Instagram Messenger

Connect with your Instagram audience through DMs. Respond to story mentions, comments, and direct messages all from one inbox.

Story replies
DM automation
Comment responses
Quick replies

Automate DM replies, capture leads from story mentions, handle support.

Available

Instagram Feed

Automatically respond to comments on your Instagram posts. Engage with followers, answer questions, and drive traffic to DMs.

Comment automation
Keyword triggers
Auto-hide spam
Move to DM

Manage conversations and automate responses from your unified inbox.

Available

Facebook Messenger

Engage with your Facebook audience through Messenger. Automate responses, qualify leads, and provide instant customer support.

Persistent menu
Get started button
Quick replies
Webview support

Qualify leads from ads, automate FAQs, route to the right team.

Available

Facebook Feed

Monitor and respond to comments on your Facebook posts and ads. Boost engagement, hide negative comments, and convert commenters to customers.

Comment monitoring
Ad comment replies
Auto-moderation
Keyword triggers

Manage conversations and automate responses from your unified inbox.

Available

TikTok Business

Connect with the fastest-growing social platform. Respond to comments, manage DMs, and engage with your TikTok community at scale.

Comment management
DM automation
Video reply triggers
Keyword responses

Reply to comments, convert engaged followers into DM conversations.

Available

SMS

Reach customers directly on their phones with SMS. Perfect for time-sensitive alerts, appointment reminders, and promotional campaigns.

Two-way messaging
Shortcodes
Long codes
MMS support

Send appointment reminders, time-sensitive alerts, and follow-up sequences.

Available

RCS

Rich Communication Services - the next generation of SMS. Send rich media, interactive buttons, and branded messages to Android users.

Rich cards
Carousels
Suggested replies
Verified sender

Manage conversations and automate responses from your unified inbox.

Available

Webchat

Add a powerful chat widget to your website. Engage visitors in real-time, capture leads, and provide instant support without leaving your site.

Customizable widget
Proactive triggers
File sharing
Visitor info

Engage site visitors in real time, capture leads, provide instant support.

Available

Telegram

Connect with Telegram's 700M+ users. Build bots, send broadcasts, and manage group conversations from your OnRaven inbox.

Bot API
Group management
Inline mode
Broadcast lists

Manage conversations and automate responses from your unified inbox.

Beta

YouTube

Engage with your YouTube audience through comments and community. Respond to comments on videos, manage community posts, and build your channel from one inbox.

Comment management
Community post replies
Keyword triggers
Lead capture

Manage conversations and automate responses from your unified inbox.

Request early access
Available

Phone Calls

Handle inbound and outbound business calls from the same inbox as your chats. One place for every conversation—no separate phone system required.

Inbound & outbound calling
Call history in contact profile
Team assignment
Recordings (where supported)

Manage conversations and automate responses from your unified inbox.

Available

IVR & Call Routing

Build phone menus that route callers to the right team or queue automatically. Reduce hold times and make sure every call lands in the right hands.

Multi-level IVR menus
DTMF key routing
Queue to team or inbox
Business hours rules

Manage conversations and automate responses from your unified inbox.

Available

WhatsApp Calling

Answer and place WhatsApp voice calls alongside WhatsApp messaging. Meet customers on the channel they already use—voice when a message isn’t enough.

Inbound WhatsApp calls
Outbound WhatsApp calls
Same thread as messaging
Team visibility

Manage conversations and automate responses from your unified inbox.

Coming Soon

LinkedIn Comments

Monitor and respond to comments on your LinkedIn posts and company page. Engage with your professional network and generate B2B leads.

Comment monitoring
Auto-replies
Lead capture
Mention alerts

Manage conversations and automate responses from your unified inbox.

One inbox, all channels

Stop switching between apps. Manage all your customer conversations from a single, unified dashboard.

Instant Sync

Messages appear instantly across all connected platforms. No delays, no missed conversations.

Unified Profile

See complete customer history across all channels in one view. Context at your fingertips.

Official APIs

We use official platform APIs as a verified partner. Your accounts are safe and secure.

Ready to connect all your channels?

Join hundreds of businesses managing customer conversations across every platform with OnRaven.

Get Started